Diane Kelly ready-made
handbags are all one-of-a-kind. When one sells, it is quickly replaced
by another fabulous design. Diane also
creates custom-designed handbags using the style, fabric & trim
chosen by you!
DIANE KELLY's GUARANTEE & PAYMENT OPTIONS:
Ready-Made Bags
My designs are one-of-a-kind. When one sells, it
is quickly replaced by another fabulous design. The collection
is always evolving. Although the fabrics you see here may
not necessarily be available for your custom design, I’ll
find something equally as beautiful for you. Ready-made bags
are not able to be customized or altered.
Custom Orders
Since I do not use patterns, I am able to create just
about whatever you would like. After discussing the design,
total cost and payment instructions, I will send you a confirmation
email. Please allow 3 weeks for the completion of your bag.
You will receive an email photo of your finished bag. It
will be shipped or delivered to you upon receipt of payment.
Payment
Cash and personal checks are accepted. A 50% deposit
is required on all custom orders.
Returns
All sales of ready-made bags are considered final. Custom
bags cannot be returned for a refund, but can be repaired or
replaced. Shipping costs are not refundable.
Workmanship Guarantee
Each bag is personally designed and made by me with
great attention being placed on every detail. However, as with
any handmade product, defects are always a possibility. Your
satisfaction is very important to me, so I will always stand
behind each bag I make. I will happily repair your bag and
if for some reason it cannot be repaired, I will gladly replace
it. I want you to be happy. Please contact me prior to returning
any bag.
Shipping
I will ship a bag to a customer.
I use the US Postal Service. The
normal delivery time is 3-5 days.
You will receive an email to tell you that your bag
has been shipped. I can not be responsible for packages
once they ship. If you’d like
me to use a different delivery service,
please understand that additional
shipping fees may apply. And, thanks for reading all the boring
fine print.